FAQs

When are you delivering over Christmas and New Years?

We are delivering until and including Sunday, December 24th -no Pick-Ups or Deliveries from December 25th through December 27th. Over New Years we also won't be trading from January 1st through til January 3rd.

Are your bagels vegan?

Yes! Our bagels are vegan except for our Jalapeño cheese bagel.

Are you selling gluten-free bagel?

We do! Our gluten-free bagels are the best in Sydney!

What allergens are or may be present in our products?

Our products may contain traces of sesame, gluten, egg, dairy and almond. For more information, check the link below:

https://static1.squarespace.com/static/531134a1e4b00ae8705bc801/t/645b51d4ddceec6de34f50b5/1683706324478/BBB+List+of+all+Allergens+handled+on+Site.pdf

Do you take orders via Instagram, email, social media or phone call?

All orders should be placed via our website.

Do you use pasteurised milk for your cream cheese?

Yes, we are using pasteurised milk for our cream cheese.

Are you kosher?

We aren’t kosher, although we primarily use kosher ingredients for our products. Our bagels use 100% kosher ingredients.

What if I’ve missed your cut off time for next day delivery, can I still place an order? 

Please send us an email at orders@brooklynboy.com.au and one of our friendly staff will be in touch with you shortly.

Can I order online but pick it up in store?

Sure can! Please select in-store pick up and we will have your order ready for you for our Marrickville store.

How much notice do you require for a Bread order?

Order by 3PM, 2-Days prior to delivery date, e.g. if you are ordering for Friday order by Wednesday at 3PM to ensure it enters our Production Report.

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